Vinted Shoppers Voice Anger Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.
